Privacy Policy

Effective Date: January 2025

At SUFURIDE, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use the SUFURIDE App and related services. By accessing or using the SUFURIDE App, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: Name, phone number, email address, and payment details.
• Location Data: To match riders with drivers and calculate fares.
• Device Information: Type, OS, and app usage data.
• Ride Details: Pickup/drop-off locations, duration, and fare.
• Payment Information: Credit or debit card details to process payments.

2. How We Use Your Information

• To Provide Services: Booking rides, processing payments.
• Customer Support: Respond to inquiries and issues.
• Improve Our Services: Analyze usage and performance.
• Communications: Send account and service notifications.
• Legal Compliance: Enforce terms and comply with laws.

3. Sharing Your Information

• With Service Providers: Payment processors, analytics, etc.
• With Drivers and Riders: Shared only as necessary for rides.
• For Legal and Security Reasons: If required by law or to ensure safety.

4. Data Security

We use industry-standard security measures such as encryption and secure servers. However, no internet transmission is fully secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Correction: Request to view or correct your data.
• Data Deletion: Request data deletion (subject to legal requirements).
• Opt-Out of Marketing: You can opt-out at any time.
• Location Services: Can be disabled, but may impact functionality.

6. Retention of Your Data

We retain data only as long as necessary for the purposes outlined or as required by law. When no longer needed, it will be securely deleted or anonymized.

7. Children's Privacy

We do not knowingly collect personal data from users under 18. If we become aware of such data, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on our app or website. Continued use of the SUFURIDE App signifies your acceptance of any changes.

9. Contact Us

If you have any questions or concerns, please contact us:

• Email: gizah@sufurimedia.com
• Phone: +254780224456

SUFURIDE is committed to safeguarding your privacy while providing you with an exceptional user experience. Thank you for trusting us with your personal information.